Authorised Serv Auto Group Registered Agents will observe proper standards of conduct and act honestly and fairly in their dealings with consumers and other persons.
Authorised Serv Auto Group Registered Agents will not commence repairs without authorisation from the customer.
Authorised Serv Auto Group Registered Agents will advise customers of any necessary variation to a quotation for repairs &/or service &/or supply of goods.
Authorised Serv Auto Group Registered Agents will carry out only those tasks for which they are properly qualified and equipped.
Authorised Serv Auto Group Registered Agents will ensure any goods or parts sold are of merchantable quality and fit for the purpose for which they need to be used.