Authorised Serv Auto Group Agents shall abide by the following code of business practice:

1. Authorised Serv Auto Group Agents will observe proper standards of conduct and act honestly and fairly in their dealings with consumers and other persons.
   
   
2. Authorised Serv Auto Group Agents will not commence repairs without authorisation from
   the customer or agent.
   
   
3. Authorised Serv Auto Group Agents will advise customers of any necessary variation to a quotation for repairs &/or service &/or supply of goods.
   
   
4. Authorised Serv Auto Group Agents will carry out only those tasks for which they are properly qualified and equipped.
   
   
5. Authorised Serv Auto Group Agents will ensure any goods or parts sold are of merchantable quality and fit the purpose for which they are required.